Uptrends, the web site monitoring company.

Our goal at Uptrends is to be the best web site monitoring company and to help our thousands of customers decrease downtime or poor performance that would otherwise cause the loss of sales, customers and reputation. Customers in 23 countries rely on Uptrends to provide around the clock support from our offices in Europe and the United States.

Technology Infrastructure. End-end monitoring.

We have partnered with dozens of hosting providers around the globe to provide the infrastructure that serves as the backbone for our site monitoring software. This provides the redundancy and accuracy in sampling data upon which our customers rely and is only part of the reason Uptrends has become the leading web site monitoring company around the world.

Customers of the Uptrends site monitoring service

Uptrends products and services include guidelines for best performance practices. Companies of our site monitoring services include:

  • Online retailers
  • Technology companies
  • Hosting companies
  • Financial services companies
  • Governmental organizations

Users of our site monitoring services are:

  • C-level managers
  • Marketing professionals and ad designers
  • Product/Web site managers
  • Quality assurance engineers
  • Systems testers
  • Network administrators/operations managers

The Uptrends monitoring services

Uptrends monitoring services can be used for different purposes.

Monitor site uptime and availability

Minimize the impact of downtime for a site. Uptrends’ external site monitoring service allows you to monitor, diagnose, receive notifications and access detailed reports regarding the performance of your website and transactions. This ensures that your visitors and customers have around the clock access to your website and web services as intended. Do not lose visitors, revenue and customers because of downtime. Learn more about site monitoring.

Monitor and optimize web site performance

Uptrends site performance monitoring is a great way to identify bottlenecks on your web pages from the end-user’s perspective. It not only shows the response time of a webpage from the end-user’s perspective, but also shows the DNS and connection time, total download time and total size of all elements on the page. This means that we will review every image, script and style sheet in your web page, and display the load time and size of all these elements. This helps you to identify which elements slow down the user experience of your web page. Learn more about web site performance monitoring.

Web site transaction monitoring

Uptrends’ external transaction monitoring and application monitoring services helps you monitor, diagnose, and receive alerts and reports on the performance of your shopping cart, registration forms, logins and online services. This ensures that your visitors and customers have around the clock access to your website and applications as intended. Learn more about transaction monitoring.

SLA monitoring

Uptrends lets you verify your SLA (service level agreement) with independent, objective performance monitoring from an unbiased third party. Uptrends SLA monitoring service measures SLA compliance and monitors true uptime. Learn more about SLA monitoring.

Server monitoring

Uptrends’ external server monitoring services help you monitor, diagnose, receive notifications and access reports regarding the performance of your servers. This ensures that your servers, websites and internet-connected devices are up and running 24/7. Uptrends will monitor your server from outside the firewall and from different checkpoints around the world. The Uptrends server monitoring service makes it possible to monitor a variety of different protocols including http, https, connect, ping, SMTP, POP3, FTP, MySQL, Microsoft SQL, Webservice http, webservice https, DNS and more. Learn more about server monitoring.

Full page site monitoring from end-user’s perspective.

Optimize performance, monitor each element of a page.

Uptrends full page site monitoring is a great way to identify bottlenecks on your web pages as they are being experienced by your end users.

The full page site monitoring not only shows the response time of a webpage from the end-user’s perspective, but also shows the DNS and connection time, total download time and total size of all elements on the page. This means that Uptrends will review every image, script and style sheet in your web page, and display the load time and size of all these elements. This helps you to identify which elements are causing performance bottlenecks that impact page load time and ultimately the ability of your site to retain visitors and realize much higher conversion rates on your site.

And as always, Uptrends will alert you instantly when your load time fails to meet your user-defined goals. Additionally, you will have access to extensive performance reports to help you optimize the load time and speed of your site.

Transaction monitoring.

Create scripts with our transactions recorder.

With the Uptrends site monitoring service, you can monitor multiple steps on your site from the end user’s perspective. Using our transaction recorder, you can navigate through your site and record each step, then upload the script easily to your Uptrends site monitoring account.

Transaction monitoring from Uptrends makes it possible to monitor logins, forms, shopping baskets and any other multi-step scenario. When you look at our detailed reports, you will be able to quickly identify the download time for each transaction step as well as where errors are occurring which cause downtime. And as always, you will receive instant alert notifications per SMS and e-mail whenever a transaction step is not working.

For transaction monitoring, Uptrends utilizes an actual browser, not a browser emulator. This ensures that we are experiencing your website in a manner which is identical to your website visitors. And because we utilize an entire global monitoring network, you will have insight into the differences in customer experience from dozens of countries around the world.

Monitor uptime and errors. Receive real-time alerts

The Uptrends site monitoring service will let you monitor URLs for uptime as well as when a specific keyword does or does not appear on the page. When there is downtime, the Uptrends site monitoring service will send you alerts per SMS or e-mail. Additionally, you can add as many operators to your account as you would like, including customizable escalation levels and even maintenance periods to indicate when your site will have scheduled downtime.

The site monitoring service utilizes a network of global monitoring checkpoints so you know exactly what your users are experiencing from different geographical locations around the world.

As part of our site monitoring service, we will provide you with extensive reports which detail uptime, errors, SLA objectives and load time from each of our monitoring checkpoint locations. When there is downtime, Uptrends will also take snapshots of each error as well as perform a traceroute, enabling you to locate the source of the problem. And of course, you will be able to receive automated email reports so you stay up to the date regarding the performance of your site.

Site Monitoring. External site monitoring from the end-user’s perspective.

Monitor uptime, transactions and site performance.

The Uptrends site monitoring service is able to monitor the uptime of your site as well as monitor transactions such as logins, forms, search engines and shopping baskets. In addition to monitoring the availability of your web site, Uptrends also helps you optimize the performance and page load time of your site. For example, the Uptrends site monitoring service can be used to monitor each individual element of any given web page with our Full Page Check.

Uptrends will monitor your site’s uptime and performance from the end user’s perspective by utilizing our own global monitoring network. Our global site monitoring network consists of checkpoints in major cities in dozens of countries around the world.

In the event that downtime or a slow page load times occur, the Uptrends site monitoring service will send you alerts by SMS and e-mail. As part of our site monitoring service we provide detailed reports which detail error types, uptime and load time over any user defined period of time. Additionally, whenever an error occurs, our site monitoring service takes a snapshot from the end-user’s perspective, while also recording a traceroute to help you pinpoint the cause of the error. Optionally, you can even generate a report which shows you which page elements are causing slow performance of your site.